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Job ID1639
Job TitleBSA Service Now implementation specialist
Permanent/Contract Contract
Travel (%)0
Date Posted 4/15/2019
State/Province ON
Job Description A bank in Downtown Toronto is looking for a Senior Business Analyst for a 6 month Contract (Renewable) IT Service Automation is seeking a Senior Business Analyst/Quality Assurance Tester to work on a project that involves automating manual services using tools such as ServiceNow. The BA/QA will be working closely with Clients, Stakeholders and Developers to help implement Service Now. Candidate Value Proposition The successful candidate will be working with a fun, welcoming team and will have the opportunity to gain exposure to new technologies and other areas within the Bank that can be used as a stepping stone in their career. Typical Day in Role • Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications • Act as an expert technical resource for modeling, simulation and analysis efforts • Leverage industry best practices to design, test, implement and support a solution • Assure quality, security and compliance requirements are met for supported area • Execute test plans, scenarios, scripts or procedures • Test system modifications to prepare for implementation • Develop testing programs that addresses areas such as database impacts, software scenarios, or usability • Document software defects, using a bug tracking system, and report defects to software developers • Identify, analyze and document problems with program function, output, online screen or content • Monitor bug resolution efforts and track successes • Create or maintain databases of known test defects • Plan test schedules or strategies in accordance with project scope or delivery dates
Job Requirements Must Have Skills: 1) Overall related BA/QA experience – 5+ years 2) Experience working with clients & stakeholder – gather, document and translate requirements for developers to code – 5+ years 3) Create and run test cases using HPQC (QC) – 3+ years of experience 4) Experience performing SIT testing & managing UAT Testing – 3+ years of experience 5) ServiceNow –3+ years 6) Experience working in an Agile environment – 2+ years Nice-to-Have Skills: - ITIL Certified - Hands on experience with HP ALM - FI/Banking Industry Experience Degrees or Certifications: - Bachelor's degree in a related field such as computer science, computer engineering or related field required
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