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Job ID1181
Job TitleTechnical Support Specialist
Permanent/Contract Contract
Travel (%)0
Date Posted 12/4/2017
CityScarborough
State/Province ON
CountryCanada
Job Description A Bank in Scarborough is looking for 2 technical Analyst Contractors • The Unified Communications Services is seeking 2 Wireless Mobile Support Analysts to support deployment of Blackberry migration to iPhone for bank users. There will be 300 deployments total, 20 per week until fulfillment. These 2 Wireless Mobile Support Analysts will decommission Blackberries, provide over-the-phone support to users receiving their new iPhones, configure changes, perform SIM changes, utilize MDM portal, track on Excel spreadsheets. Completion of this project is expected end of March. • Reason for hire: Project Need/Workload • 1 In-Person Interview: Panel Style • Manage Blackberry conversion to iOS Apple devices • Support day-to-day migration, business line and inquiries • Coordinate SIM Change w/ Vendors
Job Requirements Candidate Requirements/Must Have Skills 1. Mobile Device Support (2-4 years experience hands-on) 2. Blackberry migration to iPhone (2-4 years experience hands-on) 3. Airwatch and/or MDM Portal (any experience) 4. Excel (2-4 years experience with basic Excel functions) 5. Excellent customer service and communication skills - Interview times blocked off to place Thursday Dec 7th & Friday Dec 8th
     
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